Thank you for shopping at Cacaiva Island.
If you are not entirely satisfied with your purchase, we're here to help.
You have the right to cancel your order up to 14 days after receiving without giving a reason. After cancellation, you have another 14 days to return your product. If you return the entire order, you will be credited with the full order amount including any shipping costs. If you return part of the order, any shipping costs will not be reimbursed.
How can I return the product?
1. Fill in the withdrawal form. You can download it here: withdrawal from
2. Pack the article in the original packaging, including the withdrawal form. You can also mail the filled form to email@example.com.
3. Write the address on the packaging:
4. Bring it to the nearest PostNL post office.
The amount will be refunded within 14 days upong receiving your returned article.
If you have any questions about returning your item, please contact us.